MiraVista Behavioral Health Center is proud to announce the expansion of its mental health services to include 24-hour admissions for individuals in need of inpatient psychiatric care. Coupled with the recent launch of MiraVista’s Direct Admissions process, this important advancement ensures more timely, compassionate, and seamless access to lifesaving treatment for those facing urgent mental health challenges.
“At MiraVista, we understand that mental health crises don’t adhere to a schedule — and neither should the care available in response,” said MiraVista Hospital Administrator, Shelley Zimmerman. “Our 24-hour admissions capability, combined with our Direct Admissions process, reflects a commitment to providing immediate support, minimizing barriers to care, and restoring hope for individuals and families across our community, the Commonwealth, and New England.”
The new Direct Admissions option allows designated referral sources — including outpatient providers, crisis teams, and primary care physicians — to connect individuals directly to MiraVista without the need for an emergency department evaluation, when clinically appropriate. This streamlined pathway reduces delays and ensures that individuals receive the right level of support, at the right time, in the right setting.
“MiraVista’s enhanced admissions process is an essential step forward for behavioral health in our region,” said Zimmerman. “By offering 24-hour access and eliminating unnecessary hurdles, we are truly meeting people where they are and making it easier to receive the care they urgently need.”
Patrick Connon, Director of Intake at MiraVista, emphasized the readiness and dedication of his team. “When someone is ready to seek treatment, that moment matters,” Connon said. “Our intake team is prepared around the clock to respond quickly, compassionately, and professionally. We are committed to being there when individuals make that critical decision to reach out for help — because when they’re ready, we are ready.”
Key benefits of MiraVista’s 24-Hour Admissions and Direct Admissions Process include:
• Around-the-clock acceptance for psychiatric inpatient admissions, seven days a week.
• Streamlined direct referrals from providers, supporting faster transitions into care.
• Increased capacity to respond to urgent mental health needs without unnecessary delays.
• Compassionate, expert care delivered in a safe and supportive environment.
Individuals, families, and healthcare providers seeking inpatient psychiatric care can now reach MiraVista’s Intake Department 24 hours a day at 413-264-0819.
Connon added, “We believe that every moment matters when it comes to mental health. Expanding access is more than a service enhancement — it’s an affirmation of MiraVista’s mission to deliver hope and healing whenever it’s needed most.”
For more information on MiraVista Behavioral Health Center’s services, including Direct Admissions criteria, please reach out to Kim Lee at klee@miravistabhc.care